Gaming should be fun, not stressful. Responsible gaming is at the heart of jb66. You have access to limit-setting, self-exclusion, and full support — all in one place.
Responsible gaming means treating gaming as a source of entertainment — not a solution to life's problems. At jb66, we believe every player deserves a gaming experience that is enjoyable, controlled, and mindful.
Online gaming is growing rapidly in Bangladesh — and with that comes greater responsibility, both for players and for our platform. Responsible gaming means making conscious decisions about how much you spend, how much time you invest, and when to stop.
Jb66 is more than a gaming platform — we're committed to building a culture of responsible gaming. That's why our system includes tools to help you stay aware of your gaming habits and get support whenever you need it.
Keep in mind: Gaming is entertainment, not an investment. Losing is a normal part of the experience. If you ever feel that gaming is having a negative impact on your life, please contact us right away.
Our commitment to responsible gaming goes beyond words. At jb66, we uphold the following core principles:
These policies are a core part of how our platform operates. jb66 undergoes regular audits and reviews against international standards to ensure responsible gaming.
Assess yourself or someone close to you. The warning signs are grouped into three levels below — the higher the level, the more urgent the concern.
If any of the serious or moderate warning signs apply to you, Please reach out to our support team right away. We're here to help — no judgment.
At jb66, you're in control of your own gaming limits. It's one of the most effective ways to play responsibly. Limits take effect immediately once set, and a waiting period applies if you want to increase them.
| Limit Type | What It Controls | Effective Time | Rules for changes |
|---|---|---|---|
| Daily Deposit Limit | Maximum daily deposit amount | Immediate | Decreases take effect immediately; increases require a 24-hour waiting period |
| Weekly Deposit Limit | Total weekly deposit cap | Immediate | Decreases take effect immediately; increases require a 72-hour waiting period |
| Monthly Deposit Limit | Total monthly deposit cap | Immediate | Decreases take effect immediately; increases require a 30-day waiting period |
| Session Time Limit | Session time limit | Immediate | Changeable at any time |
| Loss Limit | Maximum loss limit within a set time period | Immediate | Decreases take effect immediately; increases require a 72-hour waiting period |
To set limits, go to the "Responsible Gaming" section in your account settings or contact our support team. This feature is completely free and available at any time.
Sometimes the best decision is to step away for a while. jb66's Self-Exclusion feature lets you block access to your account for a set period. It's not a sign of weakness — it's a sign of responsibility.
Choose any duration that suits your needs and situation:
Log in and find the "Responsible Gaming" section.
Select your preferred duration.
Confirm with your OTP or password — changes take effect immediately.
We're available 24/7 via live chat for any issues.
Important: While self-exclusion is active, you won't receive any promotional emails or notifications. Your account will not be reactivated automatically when the period ends — you'll need to do so manually.
Responsible gaming doesn't mean quitting — it means turning gaming into a healthy form of entertainment. Follow the tips below to enjoy gaming while keeping every other part of your life on track:
If you feel that gaming is causing problems for you or someone you care about, you don't have to face it alone. jb66's support team and various professional organizations are ready to help.
jb66 Live Chat Support
Our team is available 24/7 for you. Reach out for help with account limits, self-exclusion, or any other concerns.
Email Support
[email protected] — we typically respond within 24 to 48 hours.
Professional Support: Gaming addiction is a treatable mental health condition. If needed, consult a mental health professional. National mental health helplines and counseling services are available in Bangladesh.
We're more than just games — we're your partner in healthy gaming.
Set your own daily, weekly, and monthly deposit limits and session time limits. Changes can be made at any time and take effect immediately.
Pause your account for anywhere from 24 hours to permanently, in just a few clicks. You won't receive any ads or notifications during the break.
View your full betting and transaction history at any time. Stay informed, make better decisions.
Age is verified through the KYC process at registration. Access by minors is strictly prohibited and technically enforced.
Our support team is available around the clock. Feel free to reach out about any gaming-related concerns — we're always here.
Unsubscribe from promotional emails and notifications at any time. We respect your preferences and limits.